New help system

[Wulfjaw]

I love this new idea! Thank you. Now we can get help faster and easier!

[Mordeth]

This sounds awesome.. and from a new user perspective I am more comfortable in asking for help in this way as I thought that I am being a hassle when I PM a mod/admin/helper personally (esp when I don't know any of them unlike other users). Not to mention I have no idea when they are going to be online or if they are on holiday etc.

SO thank you Nick

From a very relieved newbie user