We felt like there needed to be clearer guidelines for our rules regarding unconventional trading such as offsite/art trades. These are the most common types of trades to be reported for issues, scamming, and disputes.
Offsite Trade Rules
Art Shop/Trade Rules
To summarize the main points:
- Offsite trade threads will now require that username for other site is stated and account/s linked
- Both parties must exchange off-site account info before trades are finalized
- All relevant information should be stated in trade messages (for example: username, value of what is being traded, applicable website, relevant links, etc.)
- When a mistake is made in trade message (about amount etc.), users must resend with fixed message
- Users cannot change info in accept message - documentation should be done on the trade itself that the other user agreed to these changes
These changes should help limit instances of scamming and make it easier for staff to help resolve disputes. If you have any questions, please feel free to post here and we will try to address any concerns!