I'm generally patient about updates and fixes, as I know staff have real lives of their own (as I have my own struggles), and that it takes time and work to do things for the site.
But one thing I can't be understanding of, is why does it take weeks before there is any kind of word from staff about a problem, if anything at all? Why does it take a "Sell CS" thread for a response? Even just a "we are aware!" would be something.
After weeks of seeing others receive an error message trying to adopt, hoping it wouldn't happen to me, it finally did just this last opening. (With a Queen of Hearts dog nonetheless)
Was it previously adopted long before it showed up on my page? (3rd) Could this be the case for other's errors? Is it possible to switch back to the original pound until this is fixed? Or will it be like this for months before anything is done?